![]() Some of the new Home program works, but more often than not, the updater fails. (If they can't figure out how to make the computer-gps control work out, they should make it possible to password protect the gps from within.) Still no computer control of my TomTom ONE LE, just an error that says "this feature is not supported by your device or operating system." This means that it is not possible for me to password protect the gps. This Version, 2.2.0.16, works somewhat, however some things don't work at all. Well, it's better than the old version, which was well outdated even last year. In TomTom HOME, click the Help drop-down menu and then click Check for TomTom HOME update. Make sure you are using the latest version of TomTom HOME.Tick the box for Start TomTom HOME automatically when my computer starts.In the TomTom HOME menu, click Tools > TomTom HOME Preferences.ĭouble-click TomTom HOME.app in the Applications folder. Double click to open the program.Ĭlick Start > All Programs > TomTom > TomTom HOME. Then scroll through the list of applications until you see TomTom HOME. Right-click on the Start screen and click All apps. Click on your issue to see how to resolve it. It could be that TomTom HOME either does not open when you connect your device, or does open but does not recognise that your device is connected. Download TomTom HOMEĭownload for Windows Download for Windows Do you use Mac OS ? Download here. ![]() If the issue is not resolved, contact our customer support department for further assistance. Make sure your Finder preferences are set to show Hard disks, CDs, DVDs and iPods on the Desktop.In the menu bar, select the Apple > System Preferences > Accounts. To check for updates, go to Apple > About this Mac > Check for updates. Make sure you are running the latest update for your version of MAC OS.When you connect your device to a Mac an icon appears on the desktop.If it is still not listed, contact our customer support department for further assistance. Your device should now be listed as a removable drive under Computer / My Computer. If your navigation device is listed with an arrow or red cross, right click on it and select Enable.In Device manager expand Disk drives by clicking the plus sign or arrow.If it is not listed, you should enable your device in the Device Manager. Make sure your device is listed as a Device with Removable Storage under Computer.Make sure you are logged in as an 'Administrator' to ensure that you have sufficient rights to connect new hardware to your computer.Make sure you have the latest Service Pack for Windows installed.If your device does not show up as a removable drive under My Computer (Windows) or on your desktop (Mac OS ), try the following: Windows: To test this, try connecting your device using a different USB cable. We recommend that you always use the original USB cable provided with your device, however, in rare cases the USB cable may have developed a fault.First connect your device to the computer and then turn on the device using the On/Off button.Ĭonnection to your computer may not be successful if you use a USB hub or a USB port that is on the keyboard, on the front of a desktop computer or a USB port that is not supported by your computer vendor. ![]()
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